This means you may be waiting a while on the other items even if we have them in stock. Background: Originally I had been using a 3XL Glorious Mousepad for a few years before I got an artisan Hien mid December (hien review). Artisan Zero Soft XL Review (Video for nonreaders). Q: Can I order other products along with my pre-order?Ī: Yes, however, they will ship together. Hey guys I just wanted to post my experience with the Artisan Zero that I got two weeks back. Q: I pre-ordered but I need to change my mailing address.Ī: We can easily do that for you! Simply contact support with your order number, email used on the order, and the updated address.Ī: Yes. ![]() You can do so for up to 30 days after the date of the pre-orders opening. Simply cancel the order on your customer account page or at the bottom of your order confirmation email. Only stitching and packing of the Xsoft Poron versions remain. Q: I placed a pre-order but I don’t want it anymore, can I get a refund?Ī: Yes. (Delay is due to Dragon Boat Festival holiday. Brand: Artisan 48 ratings New (2) from £73. Q: If I order other items at the same time as my pre-order will they be shipped immediately or will they ship together?Ī: Any other regular in-stock items purchased with your pre-order will be shipped with your pre-order. Q: Can I cancel/edit my pre-order after I have placed it?Ī: Yes! You can cancel or edit your pre-order up to 30 days after the date pre-orders opened. You can do so via your customer account page or order confirmation email. Q: If I don't pre-order when will I be able to get one?Ī: Yes, pre-orders are usually just for the first batch of air freight while we wait on the bulk to come via sea freight. Q: Is there a limit to the number of pre-orders?Ī: Limitations will be based on the specific product for pre-order.įor LGG mousepad pre-orders there are no limits to how many you order. ![]() We normally only have pre-orders on more expensive items for these reasons. ARTISAN Ninja FX ZERO Gaming Mouse Pad MID/SOFT/XSOFT S/M/L/XL JAPAN. ![]() A: As a smaller business, it is hard for us to wait 1-2 months for a return on investment. ARTISAN Zero (Black/L) FX-ZR-SF-L FX Soft (Japan Import).
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